Communication Excellence I: Connecting with Customers

Date/Time: 06/15/23 from 9:00am - 12:00pm

Venue: Live Zoom Presentation

Bond Better with Internal and External Customers!

‘Great job, very good information. I want to be Dave Romeo when I grow up. You are so knowledgeable, so inspiring, so insightful! Teach me all you know!’ – Melynda Hasselbach, AFLAC

• Learn to speak the language of the listener.

• Enjoy clearer communication.

• Improve your professional relationships.

Who should attend?

Anyone who wants to improve relationships with customers and co-workers. This seminar is designed to help people in technical fields like accounting, insurance, help desks, technical support, call centers, law, IT, real estate, government, medical, and engineering better communicate with others who may be less familiar with your discipline. If you text or e-mail people within earshot of you, this seminar is for you!

What will you learn?

Learn to set realistic expectations for those depending on you. Discover how to give information without talking over other people’s heads. Find out how to gain cooperation from your most demanding internal and external customers.

Why should you go?

You will reduce the stress that comes with your demanding job. You will improve your working relationships with hard to please people. You will improve your perception with others who might label you as difficult. Your technical expertise has given you much power. You will gain even great value when you learn to improve your professional communication.

Registration Policies:

Purchasing this item will register you for the seminar or academy series you select. Payment must be received in advance of the event to guarantee your registration.

Cancellation Policy:

Cancellations will be accepted up to fourteen (14) business days prior to the scheduled event. Substitutions can be made at any time. If you do not cancel, reschedule, or substitute prior to the event, you are responsible for full payment.