This seminar is for anyone who works in the service industry with demanding customers.
What will you learn?
Find out how to identify problems, address them quickly and properly, and make your customer say, “Wow!”
Why should you go?
Customers who complain are more likely to stay when they believe their feelings are being recognized and addressed. When you take the time to satisfy your customers, they will be your best form of advertising.
Registration Policies:
Purchasing this item will register you for the seminar or academy series you select. Payment must be received in advance of the event to guarantee your registration.
Cancellation Policy:
Cancellations will be accepted up to fourteen (14) business days prior to the scheduled event. Substitutions can be made at any time. If you do not cancel, reschedule, or substitute prior to the event, you are responsible for full payment.
